Are you searching for the best Zoho alternatives to streamline your business operations in 2025? Zoho is a popular all-in-one software suite, offering tools for customer relationship management (CRM), project management, and marketing automation. However, its steep learning curve, limited customization, and occasional performance issues may not suit every business. If you’re looking for CRM software alternatives that better align with your needs, you’re in the right place. In this blog, we’ll explore seven top Zoho alternatives, highlighting their features, pricing, and why they stand out. Let’s dive in and find the perfect fit for your business.
Why Look for Zoho Alternatives?
Zoho offers a robust suite of over 40 applications, from Zoho CRM to Zoho Books, catering to various business needs. Yet, many businesses seek Zoho alternatives due to specific challenges:
Limitations of Zoho
Zoho’s interface can feel clunky, with a steep learning curve for new users. Customization options are limited unless you invest in developer support or higher-tier plans. Reporting capabilities are basic, which may not suffice for businesses needing in-depth analytics. Performance issues, like slow load times during peak usage, and inconsistent customer support, especially for European users, are also common pain points. Additionally, Zoho’s free plan supports only three users, which may not be generous enough for growing teams.
What to Look for in CRM Software Alternatives
When exploring Zoho alternatives, prioritize features like ease of use, scalability, and integrations with tools like Slack, Zoom, or Google Workspace. A good CRM software alternative should offer robust automation, advanced reporting, and excellent customer support. Pricing transparency and flexibility are also key, especially for small businesses or startups. With these factors in mind, let’s explore the top seven Zoho alternatives for 2025.
1. Brevo: The Best All-in-One Zoho Alternative
Brevo is a standout among Zoho alternatives, offering a comprehensive CRM suite with powerful marketing and sales tools. It’s ideal for small to mid-sized businesses looking for an intuitive platform.
Why Choose Brevo?
Brevo’s free plan is a game-changer, allowing unlimited contacts, deals, and sales reps. It excels in pipeline management, sales automation, and team collaboration. Features like custom pipelines, task allocation, and sales forecasting make it a top CRM software alternative. Brevo also includes a meetings feature for scheduling and hosting client appointments, streamlining your workflow. Its rich customization options let you tailor attributes and deal stages to your business needs.
Pricing and Features
Brevo’s free plan includes contact management, email marketing, and basic automation. Paid plans start at $8.08 per month (annual billing), offering advanced features like multi-channel marketing and detailed analytics. Compared to Zoho’s $20 per user per month, Brevo is a cost-effective Zoho alternative.
2. HubSpot: A Free and Scalable CRM Solution
HubSpot is one of the most popular Zoho alternatives, known for its free CRM and extensive marketing tools. It’s perfect for businesses focused on inbound marketing and sales.
Key Features of HubSpot
HubSpot’s free CRM includes contact management, lead scoring, and email tracking. Its AI-powered tools, like the content assistant for drafting emails, give it an edge over Zoho. HubSpot integrates seamlessly with Gmail, Outlook, and social media platforms, making it a versatile CRM software alternative. Advanced features like ad management, landing page builders, and detailed web analytics are available in paid plans.
Pricing Overview
HubSpot’s free plan is robust, supporting unlimited users with basic CRM features. Paid plans start at $20 per user per month, offering automation and advanced reporting. While pricier than Zoho for premium features, HubSpot’s free tier makes it an attractive Zoho alternative for startups.
3. ClickUp: All-in-One Project Management and CRM
ClickUp is a versatile Zoho alternative, combining project management, CRM, and collaboration tools in one platform. It’s ideal for teams needing a unified workspace.
Why ClickUp Stands Out
ClickUp offers customizable tasks, nested subtasks, and over 35 ClickApps for tailored workflows. Its document management feature supports real-time collaboration, while Kanban boards and Gantt charts simplify project tracking. ClickUp’s CRM capabilities include pipeline management and task automation, making it a strong CRM software alternative. It integrates with tools like Slack, Zoom, and Google Drive for seamless workflows.
Pricing and Plans
ClickUp’s free plan includes unlimited tasks and users, with paid plans starting at $7 per user per month. Its flat pricing and extensive features make it a cost-effective Zoho alternative for growing teams.
4. Salesforce: A Premium CRM Software Alternative
Salesforce is a leading Zoho alternative for businesses needing advanced CRM capabilities. Its Sales Cloud is designed for rapid growth and scalability.
Salesforce Features
Salesforce offers opportunity management, custom workflows, and lead scoring automation. Its collaboration tools and Lightning Voice feature enable one-click calling and voicemail automation. Salesforce integrates with custom apps, creating a comprehensive platform. While more complex than Zoho, its robust features make it a top CRM software alternative for large businesses.
Pricing Details
Salesforce starts at $25 per user per month, with higher-tier plans offering advanced analytics and integrations. It’s pricier than Zoho, but its scalability makes it a worthy Zoho alternative for enterprises.
5. Scoro: Comprehensive Business Management
Scoro is an all-in-one Zoho alternative, combining project management, CRM, and billing in a single platform. It’s ideal for mid-sized businesses needing streamlined operations.
What Makes Scoro Unique?
Scoro’s real-time dashboards provide insights into projects, finances, and schedules. It supports unlimited projects, contact management, and invoicing. Customizable workflows and integrations with tools like QuickBooks and Slack make it a strong CRM software alternative. Scoro’s sales funnel overview and probability rates enhance pipeline management.
Pricing Information
Scoro’s Essential plan starts at $26 per user per month (annual billing), with advanced features in higher tiers. While more expensive than Zoho, its comprehensive tools justify the cost for businesses seeking a Zoho alternative.
6. Jotform: Flexible and No-Code CRM Solution
Jotform is a unique Zoho alternative, offering no-code tools to build custom business applications. It’s perfect for businesses wanting flexible CRM and project management solutions.
Jotform’s Key Features
Jotform’s Tables feature acts as a hybrid spreadsheet-database, ideal for CRM, help desk, or HR tasks. Jotform Boards provide Kanban-style task management, while Jotform Apps let you create custom apps without coding. Its integrations, called Power-Ups, enhance functionality, making it a versatile CRM software alternative.
Pricing and Plans
Jotform’s free plan includes basic form and table features, with paid plans starting at $24 per month for advanced tools. Its flexibility and ease of use make it a compelling Zoho alternative for small businesses.
7. Zendesk: Customer Service-Focused Zoho Alternative
Zendesk is a top Zoho alternative for businesses prioritizing customer service. Its omnichannel support and scalability make it ideal for enhancing customer experiences.
Why Choose Zendesk?
Zendesk offers a unified dashboard for managing email, chat, and social media interactions. Its marketplace of pre-built apps and custom APIs allows for extensive customization. Zendesk’s advanced reporting capabilities surpass Zoho’s, making it a strong CRM software alternative for customer-centric businesses.
Pricing Overview
Zendesk’s plans start at $19 per user per month, with higher tiers offering advanced analytics and automation. Its focus on customer service makes it a valuable Zoho alternative for support-driven teams.
How to Choose the Right Zoho Alternative
Selecting the best Zoho alternative depends on your business needs. Consider these factors:
Assess Your Business Requirements
Identify whether you need CRM, project management, or marketing tools. For example, Brevo and HubSpot excel in CRM and marketing, while ClickUp and Scoro offer robust project management.
Evaluate Pricing and Scalability
Compare free plans and paid tiers to ensure affordability. HubSpot and Brevo offer generous free plans, while Salesforce and Scoro cater to larger businesses with scalable features.
Check Integrations and Ease of Use
Ensure the platform integrates with your existing tools and has an intuitive interface. ClickUp and Zendesk offer extensive integrations, while Jotform’s no-code approach simplifies customization.
Test Free Trials
Most Zoho alternatives offer free trials or plans. Test platforms like Brevo, ClickUp, or Jotform to see which aligns best with your workflow.
Conclusion
Zoho is a powerful suite, but its limitations may push you toward CRM software alternatives. Whether you need an all-in-one platform like Brevo, a free CRM like HubSpot, or a customer service-focused tool like Zendesk, there’s a Zoho alternative for every business. Evaluate your needs, test free trials, and choose a platform that scales with your growth. Ready to make the switch? Explore these seven Zoho alternatives and transform your business operations in 2025.
